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Account & sign-in

This page covers registration, verification, password resets, MFA, and workspace invitations for the Customer Console. For workspace and billing management, see Console & billing.

Signing up​

Sign up with an email address and password, or click Continue with Google.

  • Email + password. We email you a six-digit verification code; enter it to confirm the address and your workspace is created. The code is valid for 24 hours — if it expires, click Resend code on the verification screen and use the newest code.
  • Google. Select Continue with Google to register or sign in without a separate Celeris password.

Signing up creates an organization with a Personal workspace. API keys, usage, and billing belong to the workspace. Teammates are invited at the organization level and can be given access to one or more workspaces. See Organizations and workspaces.

Verification codes​

Celeris sends six-digit codes for account verification and password resets. Codes are single-purpose and time-limited: 24 hours for account verification and 1 hour for password resets. If you request more than one code, only the most recent one works.

Resetting your password​

Use Forgot password? on the sign-in screen. We email you a reset code and a link to the reset form. The code is valid for 1 hour. Requesting a new reset code invalidates the previous one.

If you registered with Google, continue to use Continue with Google.

Authenticator-app MFA​

Email-and-password accounts can add a second sign-in step from Console → Settings → Multi-factor authentication. Scan the QR code with any standard TOTP authenticator (including 1Password, Google Authenticator, or Authy), enter the current six-digit code, and future password sign-ins will ask for a fresh code.

Disabling MFA requires both your current password and a current authenticator code. If you use Google sign-in, your identity provider manages MFA instead; configure it on that account. Maintain secure recovery access to your authenticator. If you lose access to all enrolled devices, contact support.

Workspace invites​

When a teammate invites you to their workspace:

  • New to Celeris? The invite email includes a temporary password. Sign in with it and you'll be asked to set your own password before you land in the Console. The temporary password is valid for 7 days; after that, ask your inviter to re-send the invite from the Console's Team page.
  • Already have an account? The invite attaches to your existing account — sign in as usual (your password doesn't change) and the workspace appears.

Workspace members share credits and usage. Private API keys remain visible only to their owner; workspace-shared keys are visible to all members. See Console & billing for roles and billing.

Didn't get an email?​

  1. Wait a few minutes. Most messages arrive quickly, but delivery can be delayed.
  2. Check spam and quarantine. Search for "Celeris," including in any corporate email quarantine.
  3. Request another message. Select Resend code for account verification, or restart the flow from Forgot password? for password resets. An inviter can resend a workspace invitation from Team. Only the most recent verification or reset code is valid.
  4. Contact support. If the message still has not arrived, email support@celeris.ai.